Privacy Policy

Last updated: April 21, 2025

1. Information We Collect

• Phone Number: Collected automatically when you connect via WhatsApp.
• QR Code Data: Scanned code used to identify the product and associate it with your wallet.
• Transaction History: Details of rewards added and claims made from your wallet.
• Wallet Balance and Activity: For tracking your reward balance and redemption history.
• Payment Information: Only when you choose to redeem rewards, processed securely via third-party payment gateways.
• We do not collect personally identifiable information such as your name, address, or ID, unless voluntarily provided by you.

2. How We Use Your Information

• Provide loyalty rewards upon product verification via QR code.
• Maintain and display your wallet balance.
• Process reward redemptions securely through our payment gateway.
• Improve our services and ensure smooth functionality of the program.

3. Data Sharing and Disclosure

• We do not sell or share your data with third parties for marketing purposes. Your information may be shared only with:
• Payment Gateway Providers: To process wallet claims.
• Cloud Storage Providers: For secure data storage and backup.
• All third parties are bound by confidentiality agreements and comply with data protection regulations.

4. Data Retention

• We retain your data for as long as you are actively using the service. You may request deletion of your wallet and data by contacting our support via WhatsApp or email.

5. Security

• End-to-end encryption via WhatsApp.
• Secure storage of wallet and transaction data.
• Regular security audits and access controls.

6. Your Rights

• Request access to your wallet and reward history.
• Request correction or deletion of your data.
• Withdraw from the program at any time.
• To exercise these rights, contact us at support@royalink.co.in.

7. Children’s Privacy

• Our loyalty program is not intended for children under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

• We may update this Privacy Policy from time to time. Changes will be communicated through WhatsApp or our website.

9. Contact Us

• If you have any questions about this Privacy Policy, please contact us:
• Email: support@royalink.co.in
• WhatsApp Support: +91 9995768540